Kb88's Privacy Policy

1 Introduction

Kb88 is a trusted online gaming and entertainment platform serving players in Bangladesh and around the world. We believe protecting your personal information is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy ("Policy") explains what information kb88 collects, why it is collected, how it is used, and how your data is kept secure. This Policy applies to the kb88 website, mobile app, and all related services.

Our Privacy Policy is drafted in accordance with international data protection regulations (GDPR and related legislation) and the guidelines of our licensing authority. Contact our support team for any questions.

2 Data Collection

Kb88 collects your information in several ways. Below is a detailed breakdown of what data is collected and how.

Directly Provided Information

Information you provide when registering an account, completing KYC verification, or contacting support:

• Full Name & Date of Birth
• Email Address & Phone Number
• Residential Address & Country
• National ID card or passport details (for KYC purposes)
• Payment method details (bKash, Nagad, Rocket number, etc.)

Automatically Collected Information

Automatically collected while using the platform:

• IP Address & Device Type
• Browser Type & Version
• Login time and session information
• Gaming History & Transaction Records
• Cookies & Tracking Data

3 How Your Data Is Used

Kb88 uses the information you provide solely for specified purposes. Your consent will always be obtained before it is used for anything else.

• Service Delivery: To manage your account, deliver gaming services, and process financial transactions.
• Identity Verification: To complete the KYC process and prevent fraud.
• Contact: To send important updates, bonus offers, and support messages.
• Legal Obligations: To complete regulatory reporting required by relevant authorities.
• Improvement: Used in analytics to improve the quality of our platform's services.
• Security: To detect and prevent suspicious activity.

4 Data Sharing

Kb88 does not generally share your personal information with third parties. However, limited sharing may occur in the following cases:

Authorized Third Parties

• Payment Processors: Information required to process transactions is shared with payment gateways.
• Game Providers: Certain information is shared with game software providers as required to operate the games.
• KYC Services: Data is shared with authorized verification services for identity checks.
• Security Experts: For fraud prevention and cybersecurity.

Disclosure of Information for Legal Reasons

We may be legally required to disclose information to authorities in the following circumstances:

• Upon receipt of a court order or legal notice
• In accordance with anti-money laundering regulations
• Under the direction of the licensing authority
• In national security investigations

In all cases, we disclose only the minimum necessary information and make every effort to protect your privacy.

5 Cookie Policy

Kb88 uses cookies to enhance your experience on the website and ensure the platform functions properly.

Cookie Types

• Essential Cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
• Performance Cookies: For monitoring page load times and technical errors.
• Preference Cookies: To save your language, theme, or other personal preferences.
• Analytics Cookies: For site usage analysis and improvement (optional).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of some platform features.

6 Data Retention & Expiry

How long your information is retained depends on the type of data and applicable legal requirements.

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by law.
• KYC Documents: Between 5 and 10 years, as required by law.
• Support Contact: Up to 2 years after last contact.
• Log Files: Up to 12 months maximum.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

7 Your Rights

You have important rights regarding your personal information, and kb88 respects all of them.

To exercise any of these rights, please contact our support team. We typically process requests within 30 days.

8 Security Measures

Kb88 employs industry-leading security technologies and practices to protect your data. Our security infrastructure is regularly tested through third-party audits.

• 256-bit SSL/TLS Encryption: All data transfers are completed through encrypted channels.
• Two-Factor Authentication (2FA): Option to enable 2FA for an extra layer of account security.
• Firewall & Anti-DDoS: Servers and data are protected against cyber attacks.
• Restricted Access Policy: Only authorized personnel may access specific data.
• Regular Security Audits: Regular security reviews are conducted by independent external experts.
• Data Backup: Regularly encrypted backups are maintained to prevent data loss.

9 Minor Protection

Kb88 strictly prohibits anyone under 18 from using the platform. We place the highest priority on the privacy and protection of minors.

• Age is verified at the time of registration.
• If there is any doubt, age is re-verified through KYC documentation.
• We do not knowingly collect any information from minors.
• Any data found to belong to a minor will be deleted immediately and the account will be closed.

If you suspect a minor is using the platform, please notify our support team immediately.

10 Policy Updates

Kb88 reserves the right to update this Privacy Policy at any time due to business needs, legal changes, or technical improvements.

For significant changes, we will notify you via your registered email or a platform notice. The date of the change will appear at the top of this page under "Last Updated".

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree to the new policy, you may request that your account be closed.

11 Contact

If you have any questions about this Privacy Policy or wish to make a data-related request, please contact our Data Protection team.

When submitting a data-related request, please send a message from your registered email and clearly state the type of request. We will process it after verifying your identity.

Frequently Asked Questions (FAQ)